Privacy Policy

We collect information to provide reliable and efficient transportation and logistics services. The types of data we may collect include:

• Personal Identifiers: Full name, email address, phone number, and mailing/billing address provided when you contact us, request a quote, or book a service.
• Business Information: Company name, job title, tax identification numbers, and freight/shipment details for corporate clients.
• Transaction Data: Billing details, invoice history, and payment method information (processed securely by third-party payment processors).
• Shipment & Logistics Data: Origin/destination addresses, freight dimensions, cargo details, and delivery instructions.
• Technical Data: IP address, browser type, device identifiers, pages visited, and referring URLs collected automatically when you visit our website.
• Communications: Messages, inquiries, and feedback you submit via our contact form, email, or phone.

Your information is used solely to operate, improve, and secure our services. Specific purposes include:

• Processing shipment requests, freight quotes, and delivery coordination.
• Communicating service updates, tracking notifications, and delivery confirmations.
• Processing payments and maintaining billing records.
• Complying with legal, regulatory, and contractual obligations under U.S. law.
• Analyzing website usage to improve performance, accessibility, and user experience.
• Sending service-related communications and, with your consent, promotional updates.
• Preventing fraud, unauthorized access, and other unlawful activities.

We share information only when necessary and with parties bound by confidentiality obligations:

• Carrier & Logistics Partners: Freight carriers, warehousing providers, and last-mile delivery partners who need shipment data to fulfill your orders.
• Payment Processors: Secure, PCI-compliant providers (such as Stripe or similar) that handle billing on our behalf.
• Technology Service Providers: Cloud hosting, analytics, and communication platforms used to operate our website and back-office systems.
• Legal & Regulatory Authorities: Government agencies, law enforcement, or courts when required by applicable law or to protect our legal interests.
• Business Transactions: In the event of a merger, acquisition, or asset sale, your data may transfer to the successor entity under the same privacy protections.

We use cookies and similar technologies to enhance your browsing experience and analyze site performance.

• Essential Cookies: Required for core website functionality such as form submissions and session management.
• Analytics Cookies: Used to understand how visitors interact with our site (e.g., Google Analytics). Data is aggregated and anonymized.
• Preference Cookies: Remember your settings and choices for a personalized experience.

You can control or disable cookies through your browser settings. Note that disabling certain cookies may affect site functionality. We currently do not respond to Do Not Track (DNT) browser signals.

Protecting your information is a priority we take seriously. We implement industry-standard safeguards including:

• SSL/TLS encryption for all data transmitted between your browser and our servers.
• Secure, access-controlled servers with regular security audits and vulnerability assessments.
• Role-based access controls ensuring only authorized personnel can access your data.
• Regular data backup procedures and incident response protocols.

Depending on your location and applicable law (including CCPA for California residents and GDPR for EU individuals), you may have the following rights:

• Right to Access: Request a copy of the personal data we hold about you.
• Right to Rectification: Request correction of inaccurate or incomplete data.
• Right to Erasure: Request deletion of your personal data, subject to legal retention requirements.
• Right to Object / Opt-Out: Object to processing for direct marketing or opt out of communications at any time.
• Right to Portability: Receive your data in a structured, machine-readable format where technically feasible.
• Right to Withdraw Consent: Where processing is based on consent, withdraw it at any time without affecting prior lawful processing.

To exercise any of these rights, please contact us at privacy@jevictransportations.com. We will respond within 30 days.

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer period is required or permitted by law.

• Customer & Transaction Records: Retained for a minimum of 7 years to comply with U.S. tax and commercial regulations.
• Communication Logs: Retained for up to 3 years after your last interaction with us.
• Website Analytics Data: Aggregated and anonymized; retained for up to 24 months.

When retention periods expire, data is securely deleted or anonymized.

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data without parental consent, please contact us immediately at privacy@jevictransportations.com and we will promptly delete such information.

Our website may contain links to third-party websites, tools, or resources. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Carrier tracking portals, payment gateways, and partner platforms linked from our site operate under their own privacy terms.

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or operational needs. When we do, we will:

• Update the "Effective Date" at the top of this page.
• Notify registered clients via email for material changes that affect their rights.
• Archive prior versions available upon request.

Your continued use of our services after changes take effect constitutes acceptance of the updated policy.

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please reach out to our Privacy Team:

• Jevic Transportations, LLC — United States
• Email: privacy@jevictransportations.com
• Website: jevictransportations.com/contact